Privacy Policy

Effective Date: April 26, 2025

Capitol City Exterior Cleaning ("we", "our", or "us") values your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you engage with us through Facebook and Instagram advertisements or use our services.

1. Information We Collect

We may collect the following types of personal information from users who interact with our ads or contact us directly:

• Name

• Email address

• Phone number

• Service address

• Any additional information you provide via forms, messages, or calls

We collect this information when you:

• Click on our Facebook or Instagram ads and submit a form

• Send us a message via social media platforms

• Call or text us using the number provided in our ads

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries or service requests

• Schedule estimates or appointments

• Provide services such as pressure washing and window cleaning

• Send service updates, reminders, or promotional offers

• Improve our marketing and advertising strategies

3. Sharing of Information

We do not sell your personal information. We may share your information with:

• Our trusted service providers (e.g., scheduling software, CRM systems) who help us operate our business

• Marketing platforms like Facebook and Instagram for the purpose of ad performance analysis and optimization

• Legal authorities if required by law

4. Data Security

We take appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While no method of transmission over the Internet is 100% secure, we strive to use commercially acceptable means to protect your data.

5. Your Rights

You have the right to:

• Access the personal information we hold about you

• Request corrections or deletions of your data

• Opt out of marketing communications at any time

To exercise any of these rights, please contact us using the details provided below.

6. Third-Party Links

Our social media pages and ads may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

7. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Capitol City Exterior Cleaning
Phone: 512-525-4923
Email: devin@capitolcityexteriorcleaning.com